Complaint Proforma

Information for all complainants

If you have a complaint about a matter which is the responsibility of APS, please complete the form below to enable us to investigate your complaint. Before doing so, please read our Complaint Handling Procedure which is provided attached and also available at www.apsxm.org. If you have relevant documentary evidence to support your complaint, it should be submitted with this form. Evidence submitted should be as concise as possible and relevant to the complaint. Unreasonable quantities of evidence or evidence which is deemed, by the Complaints Investigator, not to be relevant to your complaint may not be considered. The investigation of your complaint will not commence until you have confirmed that your supporting documentation (evidence) is complete.

Step 1. Please complete the ‘Complaint Proforma’ form below.
Step 2. Once completed, please click ‘Submit’ and then click ‘Download form’
Step 3. Please print your completed form and sign the form with your name and signature.
Step 4. Please scan your signed form, upload it and click ‘Submit’

Please note that it is necessary to include the following documents with this registration:

  • Copy of valid picture ID (passport, ID card, driver’s license)


Contact Details

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Your Complaint

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